- Storm and weather events create sudden spikes in enquiries.
- Book the inspection first, collect details second.
- Most lost jobs are estimates nobody followed up.
The roofing rush
After a storm, enquiries arrive all at once and customers call several companies. The first one to reply with a clear next step has a real advantage.
What to automate
Instant reply to every call, form and message. A short set of questions: address, type of damage, urgency, insurance involvement. A booking offer for an inspection slot. A task for your estimator with photos and notes attached.
Estimate follow-up
Large jobs are rarely decided on the first visit. A scheduled check-in after the estimate, with a person approving anything involving price, keeps you in the conversation without constant manual chasing.
See the full workflow on our roofing page, or request a free audit of how your enquiries are handled today.
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